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Manage an Outlook.com mailbox after death in 3 steps

How to recover an Outlook mailbox?

A loved one has just left you with a great void in your heart. Your sadness is immense, but you must face the many formalities that follow the death.

Your loved one had a Outlook email address. By accessing it, you will certainly find information, such as photos or emailsin charge of memories that you can recover and keep in memory of the deceased.

If the deceased did not give you the access codes, but you were aware of them, contact Legapassspecialized in the numerical succession. Your loved one may have made arrangements for you to receive the access to all its accounts and subscriptions online.

Manage digital accounts of your loved ones after their death!

No need to look for your passwords.
No need to contact platforms.
No need for waste your time.

We'll take all the hassle out of it!

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Comment récupérer le contenu d’une boite email Outlook ?

Go to the Outlook accountthen go to « Fichier »at the top left, then in « Ouvrir et exporter ». Then select « Importer/Exporter ». La fenêtre de l’assistant d’exportation et d’importation s’ouvre alors. Sélectionnez dans le menu déroulant : « Exporter des données vers un fichier »click on « Suivant ». In the box that opens, select « Fichier de données Outlook »click on « Suivant ».

À l’aide de la fenêtre venant d’apparaître, vous allez sélectionner les éléments que vous souhaitez récupérer.

You can choose to select all or only a part of it, by clicking on « Filtrer ». You then have a whole range of criteria available to you to make your selection.

If you are exporting the entire Outlook account, click on « Suivant » on the previous window. The destination path of the file that is about to be exported is written, you can change it by clicking on browse in order to store it in the place of your choice. Then click on « Terminer ». A window opens allowing you to define a password that will be necessary to open the file. You then enter a password that you confirm below and click on « OK ». If you don't want to set a password, just click on « OK » without grasping anything.

The export file generated is therefore a file.pstit does backup office also and could therefore be reimported in case of need.

 

 

How to delete an Outlook mailbox  ?

Vous possédez les accès du compte

If this is your case, connect to the Outlook account and select « Fichier » in the upper left corner of the screen.

Click on the insert « Paramètres du compte » then again underneath on « Paramètres du compte… ». Select the account you want to delete, then click on « Supprimer ».

A message telling you that the entire content of the cache in offline mode will be deleted. This is only the content downloaded and stored on the computer.

Finalize by clicking on « Oui » to validate the final deletion of the account.

 

Vous ne possédez pas les accès du compte

No need to panic, Microsoft provided for the rightful legatee to recover the deceased's data in the form of CD. Account access will not be disclosed.

Vous devez faire parvenir à Microsoft l’ensemble des documents légaux qui s’imposent, à savoir : la copie de votre pièce d’identité, la copie de l’acte de décès, la copie du testament ou du document légal attestant que vous êtes bien légataire légitime du défunt ainsi que tous les autres documents en votre possession attenants au décès.

L’adresse est la suivante : msrecord@microsoft.com

 

Il vous faudra également fournir à Microsoft des éléments concernant le compte du défunt, tels que :

  • Outlook email address
  • Name and surname of the person
  • His/her date of birth and address at the time of account creation
  • The period of creation of the account if you can't give a precise date
  • When was the last time the user used the account (always approximately, of course)?
  • Your postal address so that you can receive the archives (excluding P.O. Box).
  • The type of computer you use and its operating system (Windows, Mac, Linux...)

For more information, do not hesitate to consult the following link.


Because it's easier to retrieve data by downloading it directly to a computer rather than having to retrieve a CD, Leave your access codes to your heirs posthumously, by creating your account now.

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Manage digital accounts of your loved ones after their death!

No need to look for your passwords.
No need to contact platforms.
No need for waste your time.

We'll take all the hassle out of it!

99€

No account limits!
* Platform permitting.