How to retrieve an account Netflix after a death?
The death of one of your loved ones has just occurred. You must face your grief, but as immense as it is, you are aware that there are still many steps to take. Netflix was one of the deceased's subscriptions. As aentitled personit is best to contact Legapass so that the company can proceed with the digital transmission of all the accesses of the deceased person. Indeed, without the precious e-mail address that was used to create the account Netflix, you will find yourself in trouble for deleting the latter.
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How to terminate a subscription Netflix ?
Once you have the e-mail address and access codes used to create the accountgo to netflix.com/cancelplan
It is important to note that you must first conduct a cancellation of subscription.
A Netflix subscription can be cancelled at any time and the right of access extends until the billing period is coming to an end.
Everything that has been charged by the streaming platform is due, as well as no refund can be madeEven if a period of use is not carried out until its billing deadline.
➡ Termination Procedure.
- Click on « Compte » and let yourself be guided by the instructions given.
- To find out the date on which access will be firmly and definitively terminated, click on « Détails de facturation » which you can find directly in the menu « Compte ».
How to request the deletion of an account Netflix ?
All the accounts Netflix having undergone a prior cancellationare then automatically deleted after a period of 10 months from the date of cancellation of the subscription.
Si vous souhaitez que la suppression intervienne plus tôt, vous devez écrire un mail à l’adresse suivante : firstname.lastname@example.org from the email address related to the Netflix account. Be careful, because otherwise, if you use a If the email address is different, the request will not be processed.
En cas de doute quelconque sur une question relative à la suppression ou à l’inverse, à la conservation des données, l’adresse à laquelle vous devez vous référer et à laquelle vous formulez la demande reste la même : email@example.com
Exclude reactivation of the subscription by a third party
Netflix has the particularity of offering a personalized access, according to its tastes, to each user of the same household, customizable up to the avatar of its profile. This is the theoretical use prescribed by the platform. In reality, it may happen that other family members or friends also have access to the service, via the connection codes generously provided by the subscriber.
Thus, in order to ensure thata third party does not reactivate the account without your knowledge, you are advised to change the password immediately after the subscription has been cancelled.
Ayez surtout la prudence de bien cliquer sur : « Forcer tous les appareils à se reconnecter avec le nouveau mot de passe ».
This action will result in the immediate disconnection of all the media connected to the deceased's account, they will not be able to reconnect without the new password you have generated.
Be careful, however, because if the subscription is held by a third party, or if the debtor of the bank account is different from the holder of the subscription, the deletion would not be possible.
In all cases, you will be obliged to contact the third party in question in order to proceed with the cancellation and deletion.
If the deceased did not use the services of Legapass
By clicking on this linkyou will have the opportunity to delete your account Netflix and others.
Just click on the blue button at the bottom of the page "Send a requestYou will then be directed to a form that allows you to close one or more accounts simultaneously. Check the account(s) concerned, check the two bottom boxes and click on "Send request.
Help your loved ones by creating now your Legapass account !